Program Manager

Job Description

About Pickyourtrail

Pickyourtrail is the Indian millennial’s most loved leisure travel brand. Our mission is to make a positive impact on people by delivering meaningful & memorable experiences through travel. We take pride in having built India’s biggest b2c product company in travel which is also a Do-It-Yourself vacation builder platform. Over 100,000 travelers from 14 countries have picked their trail with us and have rated us exceptional across TrustPilot, Facebook and Google. In fact, Google in its travel survey had cited Pickyourtrail’s model of combination of expert-led advice and tech platform as the desired solution for the vacation industry. With an NPS score of 60+, We continue to focus on delivering exceptional value and experiences for the new age travelers breaking away from the traditional packaged tours model.

Why work with Pickyourtrail

The most obvious question is on the industry – The travel Industry has been the worst hit in the Pandemic. We strongly believe that with the vaccination percentages and overall understanding of the disease the worst is behind us. The next 12-24 months is a watershed moment in the travel industry and more so in the Leisure vertical. The huge pent up demand is real – look around and almost every 2nd person you come across wants to take a break. By joining any travel company, you are buying a shot at an accelerated career growth over the next few years

Pickyourtrail is one of the very few travel startups that have survived the pandemic. We have not only survived but also increased our product portfolio to now include – Domestic Staycations, Global markets (Dubai and USA) in addition to our India outbound market. Despite the tough circumstances surrounding the pandemic we have managed to maintain and in fact grow our glass door rating to 4.2 on 5.

As the Program Manager, you will be responsible for streamlining sales operations to maximize revenue. You will work closely with sales, marketing, analytics and finance teams to improve conversion rates and drive operational efficiency.

• Sales Process Optimization: Analyze and refine the inside sales funnel to improve lead conversion, identify bottlenecks and implement process improvements for better efficiency.
• Lead Allocation and Utilization
• Ensure optimal lead distribution among sales consultants for higher efficiency.
• Track key sales metrics (lead conversion, response time, pipeline etc.)
• Performance Tracking:
• Monitor sales team performance, analyze trends, and provide data-driven insights.
• Define and track sales incentive structures to drive high performance.
• Cross functional Collaboration & Strategy Execution
• Work closely with Marketing to improve lead quality, analytics team to set up dashboards, resolve any discrepancies.
• Partner with Product & Tech to implement features that improve conversion