Customer Care Executive

Job Description

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

**Job Types**: Full-time, Fresher

**Salary**: ₹15,694.24 – ₹18,379.67 per month

**Benefits**:

– Health insurance
– Paid sick time
– Provident Fund

Schedule:

– Night shift

Supplemental pay types:

– Performance bonus
– Quarterly bonus

Ability to commute/relocate:

– Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

– Higher Secondary(12th Pass) (preferred)

**Experience**:

– Technical support: 1 year (preferred)
– total work: 1 year (preferred)
– Customer service: 1 year (preferred)

**Language**:

– Hindi (preferred)
– English (preferred)

**Speak with the employer**
+91 6396065819